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Recently, we partnered with a leading European financial institution to deliver a major upgrade to the client’s Calypso platform, helping position the organisation to take advantage of the latest capabilities within the Calypso ecosystem while supporting its long-term technology strategy. Beyond positioning the platform for future growth and innovation, the upgrade provides the client with improved operational resilience and faster adoption of new product capabilities.
The programme represents an important milestone for all involved. As one of the early large-scale Calypso clients to move to Version 19, the client has established a modern platform foundation that supports future innovation, enhanced operational efficiency, and ongoing regulatory and business change requirements.
A key factor in the programme’s success was the strong collaboration between the client, vendor and FD. Working as a single team throughout the project, each organisation brought complementary expertise. The client provided critical business and operational insight, the vendor contributed product expertise and guidance, and FD led the planning, delivery, and technical execution of the upgrade. This close partnership enabled effective decision-making, proactive risk management, and a smooth delivery journey from planning through to production go-live.
The programme drew on expertise from across FD, including Business Analysts, Technical Analysts, Developers, QA Specialists, and our Calypso Support team. Together, the teams worked closely with client stakeholders to prepare the platform for Version 19, ensuring existing customisations and business processes continued to operate effectively while enabling adoption of the latest platform capabilities.
As part of the upgrade, our development team successfully updated and aligned extensive platform customisations with the new Version 19 architecture, including the QueryDTO framework. More than 1,000 lines of custom code were updated and validated to ensure compatibility with the new version, helping establish a solid technical foundation for the transition. Early preparation activities and phased environment upgrades also enabled testing and validation to begin well in advance, helping ensure a smooth path to production.
The programme also built on a longstanding collaboration between FD and Hexagon. Since 2021, the client has leveraged Hexagon Performance Analytics (HPA) to monitor the Calypso platform, helping ensure performance, reliability, and operational stability. During the transition to Calypso V19, HPA played an important role in performance qualification activities, providing detailed insight into platform behaviour throughout testing, performance qualification, and validation activities.
This combination of platform modernisation and proactive performance monitoring provides a strong foundation for the client’s ongoing technology strategy. Alongside access to the latest Calypso capabilities, the upgraded environment offers enhanced readiness for future product enhancements, evolving business requirements, and continued operational excellence.
The production go-live was successfully delivered with the support of the FD Calypso team, with the client’s critical daily processing workflows continuing to operate as expected from the first production cycle. The first end-of-day batch completed as planned with no major issues, reflecting the thorough preparation, strong governance, and collaborative approach adopted throughout the programme. The platform processes approximately 2,400 jobs each day, making a stable initial production cycle a significant achievement for everyone involved.
The strength of the partnership was also recognised by the client following the successful go-live:
“The successful delivery of our Calypso V19 upgrade is an impressive achievement and would not have been possible without the outstanding contribution of the FD team. Faced with significant challenges along the way, FD demonstrated exceptional Calypso expertise, commitment, and delivery focus throughout the programme. Their close collaboration with the vendor, coupled with strong engagement across our business and technology teams was instrumental in navigating complexity and achieving a successful Go-Live within an ambitious timeframe. We are proud to be the first large-scale Calypso client globally to go live on V19.”
Importantly, the benefits of this initiative extend well beyond the upgrade itself. By moving to Calypso V19, the client is now better positioned to:
The success of this programme demonstrates the value of combining deep platform expertise with strong client and vendor collaboration. Together, the client, the vendor, FD and Hexagon delivered not only a successful platform upgrade, but also a future-ready foundation that will continue to support evolving business needs for years to come.
This achievement reflects what can be accomplished when technology partners and clients work together with a shared focus on long-term outcomes, innovation, and operational excellence. It is a testament to the strength of collaboration, trusted partnerships, and a collective commitment to delivering lasting value.
Congratulations to everyone involved in reaching this important milestone.
Thanks
Aidan
